BUSINESS TRANSFORMATION & EXECUTION PARTNER

Transforming Vision into Execution. Execution into Growth.

We partner with retail and consumer facing organisations to accelerate growth, strengthen customer and channel relationships, enhance operational performance, and build future ready capabilities through strategic advisory, execution excellence, digital enablement and leadership development.

Vision the strategy Execution our home turf Growth your P&L
Growth acceleration Customer & channel Operational performance Future ready capability
40+
Service offerings
4
Solution verticals
30+
Years of leadership
12,000+
Frontline professionals built
The Innovision operating model

From boardroom vision to shop-floor growth — one accountable engine.

01 Vision Strategy shaped by ground truth Diagnose · Design 02 Execution Owned end to end, to the last counter Deliver 03 Growth Outcomes that show up on the P&L Demonstrate DELIVERED THROUGH FOUR SOLUTION VERTICALS 01 Retail & Execution Excellence 02 Business Transformation & Growth 03 People, Talent & HR Solutions 04 Capability & Leadership Development MEASURED WHERE IT MATTERS Topline Margin Customer loyalty Capability 01 Vision Strategy shaped by ground truth Diagnose · Design 02 Execution Owned end to end, to the last counter Deliver 03 Growth Outcomes that show up on the P&L Demonstrate DELIVERED THROUGH FOUR SOLUTION VERTICALS 01 Retail & Execution Excellence 02 Business Transformation & Growth 03 People, Talent & HR Solutions 04 Capability & Leadership Development MEASURED WHERE IT MATTERS Topline Margin Loyalty Capability
Live results
Relevant, rapid & high ROI insights

Key benefits of working with Innovision Breakthrough.

Vetted, industry leading practitioners and a research first approach, built to accelerate your decisions and your numbers.

Four advantages, one partner
WORKING WITH Innovision Breakthrough Speed insight at pace Quality vetted experts Customization built to your brief Flexibility scale on demand

Speed

Access high quality insight at speed through business and execution consultations led by rigorously vetted, industry leading experts. Efficient processes help you accelerate decision making and execute any project with confidence.

Quality

Leverage a premium service and rigorous quality assurance for insight you can rely on. Our expert network, coupled with a research first approach, ensures you benefit from broad, well tested perspectives.

Customization

Benefit from tailored solutions, bespoke reports and expert consultations, precisely crafted to meet your unique project needs and address every angle of interest.

Flexibility

On demand access through a flexible credit package, ensuring broad coverage and the ability to scale up or down exactly as your project demands.

Live on your dashboard

The needle moves, in numbers that talk.

Inventory aligned to real market demand, sharper visibility, and growth driven by the right ND & WD actions. Sellout and revenue growth with premiumisation, P&L, NPS, and channel & employee retention tracked live on your dashboard, not buried in ours.

Sellout & revenue
Up to 35%↑ YoY

Growth driven by premiumisation and the right channel mix.

P&L
Positive↑

Loss making service business turned profitable via EBO transformation.

NPS
Rising↑

Stronger customer and channel partner sentiment, quarter on quarter.

Retention
Up↑

Channel partners and frontline employees stay and perform.

Inventory aligned to market demand In store visibility ND & WD actions Demand forecasting accuracy

Numbers that talk, tracked live on your dashboard, not buried in ours.

Sound familiar?

Most companies don’t have a strategy problem. They have an execution problem.

If any of these were on your desk last quarter, the rest of this page is written for you.

The execution gap
Strategy sharp in the deck Results growth on the P&L the execution gap, where plans die We carry execution across, to the last counter

The plan looks great in the deck, then disappears before the counter.

Sharp strategy, flat sellout and inventory management. We carry execution all the way to the last shelf, measured in conversion, cross selling, premium products sellout and recall.

Retail & Execution

Topline is flat, margins are thinner, and the usual levers aren’t moving.

The growth engines have stalled. We rebuild channel, D2C, supply and CX, delivered on the ground, not on paper.

Transformation & Growth

Your people function eats cost and attention, but rarely returns either.

Compliance risk, attrition, hiring drag. We run the full people stack as a managed outcome, not overhead.

People, Talent & HR

Training happens, certificates get handed out, and Monday looks the same.

Workshops without change waste budget. We engineer behaviour change tied to a measurable KPI.

Capability & Leadership
Expected business outcomes

The results we’re accountable for.

Every engagement is wired to outcomes you can track on your own dashboard, not activity or training hours.

Accountable on your dashboard
your dashboard · live sellout & revenue, quarter on quarter ↑ 20–25% sell-in ↑ 35% YoY sellout & revenue ↑ NPS customer loyalty ✓ Aligned inventory to forecast tracked on your dashboard, not buried in ours
20–25%
increase in sell-in through sharper process and the right go-to-market approach.
Higher retail visibility Improved customer satisfaction Faster service response Stronger dealer engagement Better market execution Inventory aligned to accurate forecasts Sustainable revenue growth
Industries we serve

Retail isn’t one market. It’s where every battle is won on the ground.

From grocery and FMCG to fashion, electronics, pharmacy and experience led businesses, we help organisations improve sellout, strengthen channels, elevate customer experience and accelerate profitable growth.

Seven arenas, one battlefield
RETAIL won on the ground Food Retail Health & Wellness FMCG FMCD Fashion Retail Entertainment Retail CX-led businesses

Food Retail

Grocery, F&B and quick commerce, where freshness, availability and basket size decide the day.

Health & Wellness Retail

Pharmacy, beauty, nutrition and wellness formats built on trust, advice and repeat purchase.

FMCG

Fast moving brands managing distribution depth, secondary sales and shelf visibility at scale.

FMCD

Consumer durables and electronics, where demos, premiumisation and counter conversion drive sellout.

Fashion Retail

Apparel, footwear and accessories balancing trend velocity, full price sell through and brand pull.

Entertainment Retail

Experiential and leisure formats where footfall, dwell time and on site conversion are everything.

Customer Experience led Businesses

Service and experience driven businesses competing on NPS, loyalty and lifetime value.

Who we partner with

Built for the people who own the number.

From the boardroom to the beat, we work with the leaders and teams accountable for growth, execution and customer outcomes.

From the boardroom to the beat
one partner across the whole chain of command The boardroom The beat CXOs & business owners Sales, category & CX leaders HR, L&D & OD leaders Dealers, franchise & frontline teams
Business leaders & CXOs Retail business owners Modern trade chains Franchise operators Dealers & distributors Category managers Sales & marketing leaders CX & service leaders HR leaders & HR businesses L&D & OD leaders Business excellence teams Product leaders
What we do

Four solution categories. One integrated partner.

Engage us on a single workstream, or run all four as one integrated, profit led programme.

01

Retail & Execution Excellence

One stop solutions built to profit.

End to end retail and field execution, from strategy to the last counter. BTL, ATL and TTL activations engineered for sellout & inventory management, in store conversion and brand recall. Where strategy meets the shop floor.

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02

Business Transformation & Growth

Topline up. Margin up. Customer loyalty up.

End to end consulting and execution support for the engines that drive business performance, channel architecture, D2C build out, demand and supply orchestration, customer experience, and post merger integration. Strategy on paper, delivered on the ground.

View services
03

People, Talent & HR Solutions

The full people stack, managed end to end.

Fully managed HR services for organisations that want the people function delivered as an outcome, not as overhead. Compliance, manpower, talent acquisition, lifecycle management and capability, sourced, deployed and governed by us.

View services
04

Capability & Leadership Development

Behaviour change. Measured in business outcomes.

Ten capability pillars covering leadership, sales, operations, digital, communication, innovation, HR, L&D, compliance, people & culture, and retail skilling, every programme engineered around behaviour change and tied to a measurable KPI.

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Explore the detail

Every service, one tap away.

Tap any category to expand its full list of services. Engage one workstream, or run all four as a single programme.

01

Retail & Execution Excellence

One stop solutions built to profit.

Most retail spend dies between the plan and the shelf. When activations don’t convert and field teams don’t follow through, the budget reads as cost, not sellout. We own execution all the way to the last counter, so every rupee is accountable to a number.

The last-mile value chain
where most retail spend leaks 1 Plan 2 Field force 3 Shelf 4 Conversion 5 Sellout We own execution across this entire span so every rupee is accountable to a number
  • BTL Activation & Brand Recall

    Localised below the line campaigns engineered to drive footfall, demos and conversions, not just visibility.

  • ATL & TTL Campaign Execution

    Above the line and through the line execution coordinated end to end, media, retail, digital working as one signal.

  • Retail Visibility & Merchandising

    SOH maximisation, planogram discipline, in store branding and counter activation tied to sellout & inventory management outcomes.

  • In Store Conversion Programmes

    Frontline coaching, demo excellence, and conversion playbooks that turn footfall into bills and bills into baskets.

  • Field Force Management

    End to end management of promoter, DSE, PSR and field staff, hiring, deployment, performance, payroll and audits.

  • Modern Trade & Ecommerce Execution

    Account management, JBP delivery, listings, and quick commerce readiness across MT chains and marketplaces.

  • Retail Audit & Mystery Shopping

    Quality checks, compliance audits and mystery shopping programmes that protect brand standards across the network.

  • Trade Schemes & Loyalty Programmes

    Design and execution of partner schemes, loyalty programmes and incentive frameworks that drive measurable behaviour.

  • Retail Analytics & Insight

    BI dashboards, secondary sales tracking, and partner level health scores that surface where to act, fast.

02

Business Transformation & Growth

Topline up. Margin up. Customer loyalty up.

When growth stalls, the instinct is a new strategy, the fix is usually sharper execution of the one you have. We rebuild the engines that actually move topline and margin, channel, D2C, demand and supply, customer experience, and run them on the ground until the curve turns.

The growth inflection
growth stalls sharper execution of the strategy you have Channel CX & D2C Demand & supply Network the engines we rebuild and run on the ground Topline Margin Loyalty
  • Channel Strategy & Management

    Design, build and optimise channel ecosystems, direct, indirect, hybrid, for partner ROI and sell through growth.

  • Customer Experience Transformation

    End to end CX consulting, journey mapping, NPS/VOC programmes, service redesign, and CX led P&L turnaround.

  • D2C (Direct to Consumer) Build Out

    Strategy and execution for direct sales channels, ecommerce, and consumer touchpoints that protect margin and own the relationship.

  • Omnichannel Readiness

    Integrate digital, retail and service channels into a single, seamless customer journey across India.

  • Demand Planning & Forecasting

    Data led forecasting, collaborative inputs and S&OP design to lift planning accuracy and inventory turns.

  • Inventory & Supply Chain

    Lean replenishment, visibility tools, and stock day discipline to cut working capital and protect availability.

  • Post Merger & Restructuring

    Cultural and operational alignment programmes that integrate teams, systems and ways of working after M&A or restructure.

  • Network Planning & Optimisation

    Distribution, dealer and retail network design tuned for coverage, productivity, and growth headroom.

  • GTM Strategy & Market Entry

    New market, new category, and new geography launches, from sizing and segmentation to channel design and field rollout.

03

People, Talent & HR Solutions

The full people stack, managed end to end.

A people function that runs as overhead quietly taxes every number you care about. Compliance exposure, attrition and hiring drag don’t sit on one line, they leak across the whole P&L. We run the full stack as a managed outcome, so people becomes a lever, not a cost centre.

The people stack
Retention & succession Productivity & engagement Onboarding & integration Staffing & acquisition Compliance & governance RUN AS ONE MANAGED STACK Cost centre Growth lever people as a lever, not a cost centre
  • HR Compliance & Governance

    Workforce policy design, statutory compliance, audits, and governance frameworks aligned to legal and ethical standards.

  • Manpower & Staffing Solutions

    Scalable contract, permanent and project based staffing across functions, deployed pan India with full lifecycle ownership.

  • Talent Acquisition & Recruitment

    End to end hiring, sourcing, screening, assessment, onboarding, for niche, leadership and volume requirements.

  • New Hire Integration & Onboarding

    Structured onboarding programmes that immerse new recruits in your culture, values, systems and KPIs.

  • Talent Management & Retention

    Performance frameworks, IDPs, succession planning and retention diagnostics that protect your A players.

  • Workforce Productivity Programmes

    Productivity diagnostics, SFE, and field discipline programmes that lift per rep output and territory coverage.

  • Team Building & Engagement

    Experiential interventions that lift collaboration, morale, and cross function alignment when teams need it most.

  • Cultural & Behavioural Diagnostics

    Engagement surveys, culture audits and behavioural mapping that show where the people system is leaking value.

04

Capability & Leadership Development

Behaviour change. Measured in business outcomes.

Training that doesn’t change Monday morning is budget spent on certificates. Most programmes teach, then fade. We engineer behaviour change tied to a measurable KPI, so capability shows up where it counts, in performance.

The behaviour-change loop
Learn Apply Coach Measure Behaviour change The Monday-morning test does the KPI move? before after capability that shows up in performance
  • Leadership & Managerial Development

    Strategic vision, EQ, decision making and coaching culture across the leadership pipeline.

  • Sales & Customer Centricity

    Value led selling, channel strength, and CX as a competitive advantage.

  • Operational & Functional Excellence

    Process discipline, supply chain, productivity, and profitability uplift.

  • Digital & Technical Capability

    Industry 4.0 fluency, data, automation, and cybersecurity for the digital decade.

  • People & Culture Development

    Values driven trust, DEI, wellbeing, and workplace harmony.

  • Communication & Influence

    Clarity, executive presence, cross cultural fluency, and deep trust building.

  • Innovation & Strategy

    Human centred innovation, future proof models, and OKR led execution.

  • HR, L&D and OD Capability

    Talent architecture, learning impact, change enablement, and culture transformation.

  • Compliance & Governance

    Ethical conduct, risk readiness, safety, and data privacy training.

  • Retail & Customer Facing Skilling

    Retail impact, digital to store synergy, in store conversion, and customer engagement.

Playbook samples

The tools we bring to your counter.

Eleven sample one-pagers from our execution playbook. Each one is built for a real client with their own data; these use sample numbers to show the method.

01

Forecast & agility actions

A forecast is only useful if the business can move when it is wrong.

Sample one-pager
Forecast vs actual
Forecast vs actual sellout (sample data, units in thousands) 80 100 120 140 Apr May Jun Jul Aug Sep Forecast Actual sellout Error (gap) → agility action Sample MAPE here ≈ 5.8%. Target for a mature category: under 10% at national level, under 20% at branch level.

How we build the forecast

  • Baseline: 24 months of sellout by SKU and branch, cleaned of one-off spikes.
  • Signals: season, festivals, scheme calendar, new launches, competitor moves, weather.
  • One number: sales, marketing and supply chain agree one forecast in a monthly S&OP meeting.
  • Measure it: track accuracy (MAPE) and bias every month. A forecast that is always high is a planning problem, not bad luck.

Agility actions when the gap opens

  • Week 1: move stock between branches before it ages.
  • Week 2: switch schemes on or off, re-deploy promoters to the SKUs that are moving.
  • Week 3–4: reset production and purchase orders. Do not wait for the quarter to end.
20–50%lower forecast error with data-driven forecasting
up to 65%fewer lost sales from stock-outs
20–30%lower inventory at the same service level

Source: McKinsey, Succeeding in the AI supply-chain revolution (figures for AI-driven forecasting across supply chains). Chart data is illustrative.

02

ND vs WD: which one matters more?

Numeric distribution shows reach. Weighted distribution shows impact.

Sample one-pager
ND vs WD, same brand
Same 400 outlets, two different answers ND Numeric distribution outlets stocking ÷ all outlets 400 of 1,000 outlets = 40% WD Weighted distribution category sales in your outlets ÷ total those 400 outlets sell 70% of the category = 70% Distribution efficiency WD ÷ ND = 70 ÷ 40 = 1.75 Above 1.0 = you are in the shops that matter. Below 1.0 = many shops, wrong shops. This brand has room to grow ND without losing quality.
Verdict: For revenue and market share, WD matters more. For a new launch or a new town, chase ND first, then convert it into WD by winning the big counters.

What each one tells you

  • ND (numeric): in how many shops is my product available? Good for reach, visibility and new launches.
  • WD (weighted): how much of the category’s sales happen in the shops where I am present? Good for revenue, share and ROI on field cost.
  • Warning sign: ND higher than WD means you are stocked in many small shops but missing the high-turnover counters.

Actions we run

  • Rank every outlet by category sales (A/B/C). Target the A outlets you are not in.
  • Give the field team a WD target, not just a “new outlets opened” target.
  • Review distribution efficiency (WD ÷ ND) by territory every month.

Definitions and the efficiency formula: NielsenIQ, Optimizing product distribution? Start here (2023). Numbers are a worked example.

03

Route plan vs beat plan

The route is the map. The beat is the calendar. Both must be fixed, or coverage leaks.

Sample one-pager
Route and beats in one week
One route · six beats · one week (sample) Mon 38 outlets Beat 1 Tue 42 outlets Beat 2 Wed 35 outlets Beat 3 Thu 40 outlets Beat 4 Fri 36 outlets Beat 5 Sat 44 outlets Beat 6 Route = the fixed map of outlets (235 outlets, 1 salesman). Beat = which part of that map, on which day. same route every week · beat sequence fixed · outlets visited on the same day each week
Route planBeat plan
What it isThe full list and map of outlets one salesman owns, in a fixed sequence.Which part of the route is covered on which day, every week.
Who sets itSales manager with the distributor, reviewed twice a year.Salesman and supervisor, reviewed monthly.
Answers“Are all outlets in the universe covered?”“Did we visit the right outlets on the right day?”
Breaks whenOutlet universe is not mapped or updated.Salesman skips low-order outlets or jumps between beats.

Targets we set per beat (adjust by category)

35–45outlets per beat
> 70%productive calls (strike rate)
> 90%beat adherence via app
Weeklyvisit frequency for A outlets

Targets are planning benchmarks Innovision uses for Indian general trade; we calibrate them to your category, outlet density and drop size in the diagnostic phase.

04

Sell-in vs sell-out

Primary sales fill the pipe. Only tertiary sales empty it.

Sample one-pager
Sell-in → sell-out funnel
Where does the stock actually go? (sample quarter, units in thousands) Sell-in (primary) Company → distributor 120 Secondary Distributor → retailer 104 Sell-out (tertiary) Retailer → consumer 92 28 units sold in but not sold out = channel stock piling up. Sell-in without sell-out is a loan, not a sale.

Three numbers, three owners

  • Sell-in (primary): billed to the distributor. Owned by sales. Easy to inflate at month end.
  • Secondary: distributor to retailer. Owned by the distributor sales team. Shows real reach.
  • Sell-out (tertiary): retailer to consumer. Owned by the market. The only number that creates re-orders.
Rule: incentives, forecasts and schemes should be built on sell-out. Sell-in only tells you what the channel agreed to hold.

What we track every week

  • Gap between sell-in and sell-out by branch and SKU (channel inventory build-up).
  • Distributor stock in days of cover, against an agreed norm.
  • Retail stock and visibility audits at the A outlets.

Funnel numbers are illustrative. Panel sell-out data (NielsenIQ, GfK) and your own secondary sales system are the sources we connect in the diagnostic.

05

Inventory health

Stock that is not moving is cash that is not working.

Sample one-pager
Stock ageing buckets
Stock ageing: where is your working capital sitting? (sample) 58% 22% 13% 7% 0–30 days 58% Healthy, keep rotating 31–60 days 22% Watch, push in scheme 61–90 days 13% Act, promoter focus + bundle 90+ days 7% Liquidate, stop fresh sell-in Rule of thumb: stock cover in days = closing stock ÷ average daily sellout. Set cover targets per category and branch, and review them weekly in S&OP.

The four numbers on every branch dashboard

  • Stock cover (days): closing stock ÷ average daily sellout. Set a norm per category.
  • Ageing mix: share of stock over 60 and over 90 days. These must fall every month.
  • Fill rate: orders delivered in full and on time. Low fill rate with high ageing means the wrong SKUs are in stock.
  • Dead stock value: in rupees, not units, so finance and sales see the same problem.

Actions by bucket

  • 31–60 days: trade scheme and display push.
  • 61–90 days: bundle with fast movers, move promoters to the SKU.
  • 90+ days: liquidation plan with a date, and stop fresh sell-in of that SKU.

Buckets and shares shown are a sample. Inventory reductions of 20–30% at unchanged service levels are reported by McKinsey for data-driven planning (source as in page 01).

06

Promoter productivity

Footfall you cannot control. Conversion you can.

Sample one-pager
In-store conversion ladder
The in-store conversion ladder (sample counter, one week) Footfall · 100% 420 walk-ins Engaged · 71% 300 greeted & asked Demo given · 45% 190 demos Converted · 23% 96 bills Premium · 10% 41 premium units Conversion 23% · Demo rate 45% · Premium mix 43% of bills · Target each one, coach weekly

Why the ladder matters

  • Most brands measure only sales per promoter. The ladder shows where the sale is lost: not greeted, no demo, or demo but no close.
  • Each step has one coaching fix. Low engagement = approach script. Low demo rate = product confidence. Low close = objection handling and finance options.
  • Premium mix is a separate target, otherwise promoters sell what is easiest.

What we put in place

  • Daily app capture of footfall, demos and bills per counter.
  • Weekly league table by store; bottom 20% get a coaching visit, top 10% get recognised.
  • Incentive linked to conversion and premium mix, not only units.
12,000+promoter network built by our founder
up to 35%YoY sellout growth delivered
25%channel productivity gain

Ladder numbers are a sample counter. Results quoted are from the founder’s track record (see Founder section).

07

Planning sales & the retail experience with merchandising

A shop is a sales plan you can walk through. Plan the walk, and the sale follows.

Sample one-pager
Store zoning & shopper path
Walk the shopper through the store, zone by zone (sample floor plan) ENTRANCE 1 Entry zone keep clear, no offers here 2 Hero wall: new launch & premium, lit, face-forward 3 Live demo counter promoter + working product 4 Cross-sell aisle: accessories next to the main product 5 Billing + impulse small add-ons, warranty, EMI EXIT Golden path: right turn at entry → hero wall → demo → cross-sell → billing. Every zone has one job and one KPI. Zone KPIs: entry = footfall · hero = dwell & enquiries · demo = demo rate · aisle = units per bill · billing = attach rate
Planogram & shelf logic
Planogram: which SKU sits on which shelf, and why Stretch level backup stock, large pack visibility Eye level hero & premium SKUs, highest margin Hand level fast movers, promo packs Floor level bulk & heavy packs, bundles Rule: every facing has a price tag, every hero SKU a shelf-talker, planogram audited weekly by photo.

The five-step plan we run with a retailer or brand

  • 1. Target first: start from the sales target for the store, break it into footfall × conversion × bill value. This tells you which lever to plan for.
  • 2. Zone the store: entry, hero wall, demo counter, cross-sell aisle, billing. Each zone gets one job and one KPI (see floor plan).
  • 3. Planogram the shelves: eye level for hero and premium, hand level for fast movers, floor for bulk. Fix the facings, price tags and POSM in a photo standard.
  • 4. Design the experience: working demo units, a promoter script for each zone, lighting on the hero wall, and a clean entry zone so shoppers slow down.
  • 5. Measure and reset weekly: footfall, demo rate, conversion, units per bill, attach rate at billing, and a photo audit score for the planogram.
Why it works: most purchase decisions are still made inside the store, so the shelf, the demo and the path matter as much as the advertisement that brought the shopper in.
76%of purchase decisions made in-store (POPAI 2012)
5 zoneseach with one KPI
Weeklyphoto audit of planogram

In-store decision figure: POPAI, 2012 Shopper Engagement Study (US mass-merchant data; use as direction, not as an Indian benchmark). Floor plan and planogram are illustrative; we build the real ones from your category, store size and sellout data.

08

Field force management

Promoters, DSEs, PSRs and field staff, hired, deployed, paid and audited by one team.

Sample one-pager
Field force lifecycle
One lifecycle for every promoter, DSE and PSR (sample) H Hire sourcing, screening, background check T Train product, script, app, compliance D Deploy store mapping, beat & roster P Perform daily targets, league table P Pay payroll, incentive, PF/ESI on time A Audit attendance, mystery shop, compliance audit findings feed back into hiring and training 48 hrs empty counter refilled 100% app attendance check-in Day 7 payroll paid on time Monthly PF / ESI compliance audit Targets shown are Innovision planning benchmarks, set per client in the diagnostic

What end-to-end actually covers

  • Hiring: local sourcing, screening test, background check, documents for PF/ESI. Bench of 5% so an empty counter is filled in 48 hours.
  • Deployment: every person mapped to a store or beat with a roster, a supervisor and a target before day one.
  • Performance: daily app entry of footfall, demos and bills; weekly league table; coaching visit for the bottom 20%.
  • Payroll & incentive: attendance from the app, incentive calculated on verified sellout, paid on a fixed date. Late or wrong pay is the first cause of attrition.
  • Audits: mystery shopping, uniform and POSM checks, and a monthly statutory audit (PF, ESI, minimum wage, contract labour licence).
The number we sign for: cost per productive counter, not headcount. A cheaper promoter who sells nothing is the most expensive one.
< 5%monthly attrition target
48 hrscounter replacement SLA
100%statutory compliance, audited monthly
12,000+network our founder has run

Attrition and SLA figures are Innovision planning benchmarks. Statutory scope depends on state rules and the contract labour licence; we confirm it in the diagnostic.

09

Retail analytics & insight

One board that tells the sales head where to act this week, not what happened last quarter.

Sample one-pager
Partner health board
Partner health board: where to act, fast (sample data) Secondary sales, weekly (₹ lakh) 40 60 80 100 W1 → W8 · refreshed daily from distributor DMS ↑ 32% over 8 weeks Partner Sellout Stock cover Claims Score Dist A, Jaipur ↑ 18% 24 d clean 82 Dist B, Indore ↑ 6% 41 d 1 open 64 Dist C, Nagpur ↓ 9% 68 d 3 open 38 Dist D, Surat ↑ 11% 30 d clean 76 Dist E, Patna ↓ 3% 55 d 2 open 47 Dist F, Pune ↑ 14% 27 d clean 79 Red rows = act this week: stock ageing + sellout falling + claims pending

What goes on the board

  • Secondary sales tracking: distributor-to-retailer sales pulled daily from the DMS, by SKU, territory and partner.
  • Partner health score (0–100): sellout trend (40%), stock cover against norm (25%), scheme claims pending (15%), credit days (10%), beat adherence (10%). Red under 50, amber 50–70, green above 70.
  • Where to act: every red partner comes with the reason and the owner, so the review meeting starts with actions, not slides.
  • Store level: for EBO and MT, the same logic by store: footfall, conversion, premium mix, planogram audit score.

How it is built

  • Connect DMS, SFA app and billing; clean the master data once (outlet, SKU, partner codes).
  • Dashboards in Power BI or Google Looker Studio, refreshed daily, mobile first for the field.
  • Weekly 30-minute review with one rule: every red row gets an action and a date.

Partner data shown is a sample. Score weights are a starting template and are tuned to your category in the first month.

10

Talent management & retention

Know who your A players are, grow them on purpose, and never be surprised by a resignation.

Sample one-pager
Nine-box grid + succession pipeline
Nine-box grid + succession pipeline (sample team of 40) Solid 5 people High impact 7 people A player 4 people Developing 3 people Core 10 people Rising star 3 people Risk 2 people Inconsistent 4 people Enigma 2 people Potential → Performance → Succession cover for 12 critical roles Ready now 7 Ready in 1 year 3 Ready in 2 years 2 No successor 0 A players: 4 named, each with an IDP and a retention plan Grid placements and counts are a sample; real ones come from calibrated reviews

The four pieces that work together

  • Performance framework: 4–6 KPIs per role, agreed at the start of the year, reviewed quarterly; calibration meetings so ratings mean the same thing across regions.
  • Nine-box talent review: performance × potential, once a year, for every manager and above. Names in the top boxes get a sponsor.
  • IDPs (individual development plans): one page per person: two strengths to use more, two gaps to close, one stretch assignment, one mentor. Reviewed every quarter, not filed.
  • Succession planning: for each critical role, a ready-now, 1-year and 2-year name. Gaps become the hiring and development plan.

Retention diagnostic for A players

  • Stay interviews twice a year (not exit interviews): pay, manager, growth, workload, recognition.
  • Flight-risk flags: no promotion in 3 years, new manager, below-market pay, skipped IDP review.
  • Retention plan per A player, owned by their skip-level manager.
< 5%regretted attrition of A players
> 80%critical roles with a ready-now successor
100%IDPs reviewed each quarter

Grid, pipeline and targets are a sample; the nine-box method follows the standard performance-potential model used in large Indian and global enterprises.

11

Operational & functional excellence

Process discipline, supply chain, productivity and profitability, one margin bridge, four levers.

Sample one-pager
Margin bridge
Margin bridge: four levers, one P&L (sample, % of revenue) 8.0% Today operating margin +1.0 Process SOP adherence +1.2 Supply chain OTIF, stock cover +1.3 Productivity output per head +1.0 Profitability price, mix, cost 12.5% Target in 2 quarters Lever sizes are illustrative; each is sized from your own cost and sellout data in the diagnostic

The four levers and what we fix in each

  • Process discipline: SOPs for order-to-cash, claims and returns; adherence measured, not assumed. Fewer errors, fewer credit notes, faster cash.
  • Supply chain: OTIF (on time, in full) delivery, stock cover norms per branch, fewer emergency freight moves, inventory down without stock-outs.
  • Productivity: output per head in warehouse, service and field; simple automation of reports, claims and attendance so people sell instead of typing.
  • Profitability: price realisation, premium mix, cost-to-serve by channel; stop serving loss-making accounts at a loss.

How the programme runs

  • Weeks 1–4: diagnostic, size each lever in rupees, agree the bridge with finance.
  • Months 2–6: one owner per lever, a weekly 30-minute review, savings tracked on the dashboard.
  • Capability stays in-house: we train the lever owners and hand over the SOPs and dashboards.
> 95%OTIF delivery target
−20–30%inventory at the same service level
up to 15%cost reduction delivered by our founder

Inventory figure: McKinsey, Succeeding in the AI supply-chain revolution. Cost-reduction figure from the founder’s track record. Margin bridge is illustrative.

Our approach

Four moves. Every engagement.

The 4D engagement path
01 Diagnose measure where you are 02 Design architect the fix 03 Deliver run it on the ground 04 Demonstrate prove it on the dashboard
  1. 01

    Diagnose

    Discovery interviews, business audits and KPI mapping. We measure where you are before we commit to where you can go.

  2. 02

    Design

    Custom solution architecture, sequenced, role aligned, and built around the business outcome you actually need to move.

  3. 03

    Deliver

    On the ground execution. Cross functional teams. Tools, systems and people working as one engine, not handed off slides.

  4. 04

    Demonstrate

    Impact scoring, KPI movement reports and ROI quantification, the result lives on your dashboard, not in our deck.

The outcome story

From a stalled plan to a breakthrough.

How our four solution categories come together on a single engagement, across retail, FMCG, FMCD, fashion, D2C and omnichannel businesses, from the first audit to the numbers on your board.

Six frames, one engagement
01 The start flat numbers 02 Diagnose on the ground 03 Design profit blueprint 04 Deliver shop floor 05 Demonstrate the needle moves 06 Breakthrough capability wins
01
The starting point

A strong plan, flat numbers.

Sharp strategy in the deck, but sellout, P&L and retention just aren’t moving on the ground.

02
Diagnose

We get on the ground.

Discovery interviews, business audits and KPI mapping reveal exactly where value is leaking.

03
Design

A profit led blueprint.

A sequenced, role aligned solution architecture, built around the one number you need to move.

04
Deliver

Teams on the shop floor.

Retail, channel, people and capability run as one engine, not a deck handed off and left.

05
Demonstrate

The needle moves.

Sellout, P&L, NPS and retention tracked live on your dashboard, not buried in ours.

06 · The breakthrough

Capability becomes competitiveness.

Delivered through our four solution categories, retail and execution, transformation and growth, people and HR, and capability, every frame ladders up to one goal: capability becoming competitiveness. Not a single headline number, but movement that shows up right across the business.

Sellout & revenue growth
Demand created and converted, right through to the shelf.
Profitability & P&L
Margin and bottom line health, not just topline movement.
Inventory optimisation
Stock aligned to real market demand, less dead stock, fewer stock outs.
Process automation
Manual, duplicate work taken out of the day to day workflow.
Channel retention
Partners and distributors who stay, grow and reinvest with you.
Employee retention
Frontline and leadership talent that sticks and performs.
NPS & CSAT
Customers and channel partners who would recommend you.
Capability that compounds
Skills built into your teams keep paying back after we leave.
Who we are

We deliver the number. Not the deck.

Innovision Breakthrough brings strategy, people and execution under one roof. Across our four solution categories, retail and execution, business transformation and growth, people and HR, and capability and leadership, we work as a single accountable partner rather than a panel of disconnected vendors. Our consultants are practitioners who have run these functions at scale, so what we design is built for the shop floor, not just the slide.

One roof, one accountable partner
One accountable partner not a panel of vendors Strategy People Execution Capability built for the shop floor, not just the slide
Who we are · Our purpose

Innovision Breakthrough exists to close the gap between strategy and execution.

Founded by Dr. Jialal Koundal, we are a business transformation and execution firm built on a single belief: capability, applied on the ground, is the only sustainable competitive advantage.

Closing the gap
Strategy Execution we close the gap engineer capability · change behaviour · prove it capability, applied on the ground, is the only sustainable advantage
Our Mission

To turn hesitation into confidence, chaos into clarity, and potential into powerful action, helping people lead boldly, connect deeply, and create breakthroughs that last.

Our Vision

We don’t just solve the problem. We transform the organisation.

We don’t sell advice, we engineer capability. We don’t deliver decks, we change behaviour. We don’t promise transformation, we prove it.


Dr. Jialal Koundal, Founder, Innovision Breakthrough


Dr. Jialal Koundal

Founder & Chief Architect, Innovision Breakthrough

WRITER & AUTHOR IICA CERTIFIED INDEPENDENT DIRECTOR MAN OF RETAIL
Founder

Strategist. Practitioner. Writer. Author.

PhD, Management · MBA, IMT Ghaziabad · Transformation in Leadership, XLRI & Harvard Business School · Advanced Digital Marketing, MICA · IICA Certified Independent Director · Brandon Hall Award · Global President's Award (Gold, Silver & Bronze)

  • 30+ years leading transformation across CX, retail, channel, digital and L&D
  • Recognised as “Man of Retail” in India’s consumer electronics ecosystem
  • Drove a full P&L turnaround, loss making business to positive P&L
  • Delivered up to 35% YoY sellout growth and 25% YoY productivity gains
  • 30%+ uplift in customer satisfaction, with measurable NPS and service TAT gains
  • Built and led a 12,000+ workforce ecosystem; upskilled 5,000+ frontline staff
  • Launched industry first platforms for learning, retail governance, sellout and visibility
  • IICA Certified Independent Director, author of 5 books, speaker at IITs and IIMs
Read Dr. Koundal’s full profile Show less

Innovision Breakthrough was founded by Dr. Jialal Koundal, a transformation leader with over 30 years of enterprise experience across some of the world's leading consumer electronics and technology brands. He does not advise from the sidelines. He has built and turned around the very functions he now transforms for others. Leading customer experience, sales, retail and channel strategy, L&D and digital transformation, he built nationwide promoter networks of 12,000+ professionals, upskilled 5,000+ frontline staff, and led a channel transformation that turned a loss making business into a positive P&L while driving sellout growth of up to 35% YoY and 25% YoY productivity gains, including breakthrough growth across rural and emerging India markets.

He is recognised as an expert in building execution capability on the ground, retail excellence, BTL, ATL and TTL activations engineered for measurable outcomes, channel ecosystem design, demand forecasting accuracy, and an omnichannel and compliance architecture that ties strategy to sellout. His operating philosophy: plans don't deliver profit, execution does. Every Innovision engagement is wired the same way.

Beyond his enterprise work, Dr. Koundal is a published writer and author of five books on transformation, technology adoption, consumer and workplace behaviour, omnichannel marketing and change management, alongside research papers on digital transformation and customer experience. He is a speaker at leading institutions including the IITs and IIMs. As an IICA Certified Independent Director, he brings board level governance, risk and strategy oversight to every engagement, combining boardroom perspective with shop floor instinct, the rare combination behind the firm's one stop, profit led solutions model.

Areas of Expertise

Retail Execution Excellence

BTL, ATL, TTL activations tied to sellout outcomes

Channel Ecosystem Design

Distribution, dealer, partner architecture at scale

Demand Forecasting

Data led accuracy, planning discipline, S&OP

Omnichannel & Compliance

Wired ecosystems, governance, regulatory readiness

Business Transformation

P&L turnaround, CX, digital reinvention

Writer & Author

5 books on tech, behaviour, omnichannel, change

Independent Director

IICA certified board governance & oversight

Rural & Emerging Markets

Business transformation, distribution depth & demand creation beyond the metros

30+
Years of enterprise leadership
12,000+
Frontline professionals built
5
Books authored
35%
YoY sellout growth delivered
Why choose us

Six commitments. One philosophy.

The non negotiables that show up in every Innovision engagement.

Six commitments, one philosophy
SIX COMMITMENTS one philosophy Outcomes, not deliverables Practitioner led teams Full stack execution Data led diagnostics Pan India delivery Speed to value

Outcomes, not deliverables

Every engagement is wired to a measurable business KPI, P&L, NPS, sellout & inventory management, productivity, retention. We sign up for the number.

Practitioner led teams

Solutions delivered by industry operators who have sold, managed and led at scale, not by career consultants.

Full stack execution

From strategy to ground delivery, we don't hand you a deck and leave. Our teams stay until the numbers move.

Data led diagnostics

Pre engagement audits, mid engagement health checks, and post engagement impact scoring quantify every rupee invested.

Pan India delivery

From metro boardrooms to rural beat plans, we operate where your business operates. No geography is off table.

Speed to value

Most clients see early signals within six weeks. Full impact within two quarters. Our engagement model is built for momentum.

Let's talk

Engineer your next breakthrough.

Reach out for an exploratory conversation, we'll help you map where the leverage is in your business before you commit to a single rupee of investment.

Write to us
Your path to breakthrough
01 Exploratory call free, no commitment 02 Leverage map where the value leaks 03 On the ground first signals in 6 weeks 04 Scale full impact in 2 quarters map the leverage before you commit a single rupee